
A Google user
I love this app. It has allowed me to get many clients from the UK. Unfortunately, the new changes will not only drive away customers, but also kill the app. First you killed the most convenient way to buy credit for the line from inside the app and now we have to visit a website. Then you hiked the price for the numbers after they expire!! I think that once my line expires, I am moving to another similar app. I loved your original concept, you should have stuck with it.
12 people found this review helpful

Paul Smith
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Poor App, Simply Does Not Work as Advertised. The Support service is very responsive and I'd like to thank Simon who always does his best but unfortunately the app itself is at fault. The calls will randomly disconnect after a few minutes after trying the different setting like Extra Connectivity On or Off. It shouldn't come down to that anyway it should just work to call someone. Have switched to Vyke so will see how that goes.
Swytch Mobile
January 24, 2024
Hi Paul, Sorry for the issue you had. We can see that you have since cancelled your subscription - something all our customers are free to do at anytime. VoIP services are inherently complicated. Sorry the service did not perform for you as it does for the vast majority of our customers globally. You are welcome to try again anytime. Thanks

C D
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Abysmal app. Usability is zero. Trying to answer calls from WhatsApp and the dialer buttons aren't working when asking to repeat the code etc. If you get a call it's impossible to simply copy the number, it automatically calls it when you tap. Slow, full of glitches and genuinely an app that must be created with a sense of resentment to any user... This is a shockingly bad and will make anyone angry
1 person found this review helpful
Swytch Mobile
April 14, 2025
Hi there. So sorry to hear you're having issues with the app. Please kindly contact us at support@swytch.com, so we may support you overcome the issue with troubleshooting, we cannot locate your account from this review. Apologies again for any inconvenience. Thank you, Swytch.