
Janice Brown
Downloaded app expecting to be able to connect a smart bulb. Sadly , the app wants to connect to central heating system! Tried uninstalling, then reinstalling, the app. No difference. Attempted to delete my account to be faced with "error". So, no have an app that I'm not able to use and a bulb (not cheap, either) that I cant use. Absolute waste of money and time!
6 people found this review helpful
Smart Heating, S.L.
January 23, 2023
Thank you for your comment and we are sorry to hear you had a bad experience with us. We would like to know more about your problem, we need you to please contact our technical support: support@smart-heating-solutions.com.
We apologise for the inconvenience caused and will try to solve your problem as soon as possible.

John Farrow
App GUI looks Great, functionality is non-existent! I have an Oil filled radiator connected to the App but whenever I try to adjust the temperature through the App nothing happens. I tried to contact the developer but the contact email is not recognised by the Yahoo Mail delivery system. The radiator is great, good heat output but I have to control manually. This App is disappointing
3 people found this review helpful
Smart Heating, S.L.
September 12, 2022
Thanks for your review. We apologise for any inconvenience caused with the app, but we're delighted you are now sorted. If you need further assistance with your product you can contact our Support team on support@smart-heating-solutions.com.

E.J. Grant
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Why does TCP have 3 separate apps for plugs, rads and light? This is not really collaborative "smart", maybe rebrand to "TCP IoT". Connected rads ok using not so smart BT hub (manually switching to 2.4 GHz only, then back to both 🙄). V. unaesthetic app interface, retro in comparison to the plugs one, and rads do not appear to work with Google Home but found poorly-worded commands for Alexa (again, not v. "smart"). Had I known the above I would very likely not have purchased your radiatiors 😞
1 person found this review helpful