BT-Agent

ZOMO CUSTOMER SERVICE

Mayelana nalolu hlelo lokusebenza

I-BT Agent iyisevisi ebonakalayo enikeza isiqondiso nokusekelwa kwabantu abafuna ukuphumuza izingqondo zabo, ukunciphisa ingcindezi, nokuthuthukisa inhlalakahle yabo iyonke. Le sevisi isebenzisa ukuxhumana okusekelwe ezwini, okuvumela abantu ukuba bahlanganyele engxoxweni nomeluleki oqeqeshiwe noma umelaphi ngokukhululeka kwendawo yabo.

Ngesikhathi seseshini yocingo lomenzeli we-BT, ungalindela indawo eyimfihlo nengahluleli lapho ungaxoxa ngokukhululekile ngezinto ezikukhathazayo, izinselele, noma imithombo yokucindezeleka. Umeluleki noma umelaphi uzolalela ngokucophelela imicabango nemizwa yakho, anikeze ukwesekwa okuzwelayo nesiqondiso esihambisana nezidingo zakho ezithile.

Ngokulalela okusebenzayo namasu okuxhumana asebenzayo, umeluleki uzokusiza ukuthi uthole ukuqonda emaphethini akho okucabanga, imizwa, kanye nezinto ezibangela ukucindezeleka. Bangase banikeze izivivinyo zokuphumula, amasu okuphefumula, imikhuba yokucabangela, noma amanye amasu asekelwe ebufakazini ukuze akusize uphumule ingqondo yakho, ulawule ingcindezi, futhi ukhuthaze umuzwa wokuzola.

Imvelo eku-inthanethi yale sevisi ivumela ukuguquguquka nokufinyeleleka, njengoba ungakwazi ukuzibandakanya ekubonisaneni ngezwi noma yikuphi ngoxhumano lwe-inthanethi. Inikeza inketho elula kulabo abancamela ukunethezeka nobumfihlo bendawo ebazungezile noma okungenzeka babe nobunzima bokufinyelela ukwelashwa mathupha.

Sekukonke, ukubonisana ngezwi ku-inthanethi koMsebenzeli we-BT kuhlose ukuhlinzeka ngendawo esekelayo nephrofeshinali kubantu ukuze babhekane nempilo yabo yengqondo, bathole amathuluzi angokoqobo okuphumula, futhi basebenzele ukuze babe nomqondo onempilo nolinganiselayo.