Thirdfort

Thirdfort Limited

About this app

More than 1.5 million people have used Thirdfort to verify their identity and share required documentation. No more printing, posting or time consuming office visits, you can do it all quickly and safely with Thirdfort. Our technology is trusted by hundreds of law firms, estate agencies and other regulated businesses across the United Kingdom.

Encryption like the big banks

Thirdfort uses the same high-grade security measures as all the big banks to encrypt your data.

GDPR compliant

We ensure that all data is collected, processed, stored and deleted in a manner that is compliant with GDPR regulations.

Registered with the Information Commissioner’s Officer (ICO)

We are registered with the ICO in relation to the protection of personal data. Our registration number is ZA292762.

Need help

The quickest and easiest way to get help is to chat with our UK-based support team via our in app Live Chat. You can also find resources, how to guides and helpful videos online at http://help.thirdfort.com

Ratings and reviews

This app would be a lot more convenient if there was at least the option of using a PC or laptop for all the text entry. The first authorisation text failed to arrive after 15 minutes, the next one arrived straight away. The screen for entering my name has a load of blank space between the text entry boxes making me think each name was entering each name as a separate form. That's as far as I've got with the app so far, don't know why I'm being asked to review it in the middle of the process.

Nightmare at the outset, better later. fields jump all over the place when you're trying to fill them in, most frequently hiding behind the keyboard. the "Next" button always hides too. Need to be remade with a proper responsive interface. After initial issues and badly posed questions it got a bit better, although it took 10 attempts to accept my passport was real so that element probably needs work. Wish I didn't have to download an app for this process either and that I could use a website.

This app is a extremely un-user friendly. It has great difficulty in taking a photo of the passport photo page, it freezes while trying to enter address info threreby not enabling typing into the required fields. It seems impossible to go back to correct an entry. Overall, a very stressful process unfit for purpose.

What’s new

Fix: Address search not returning results for South African users
Fix: Document uploads failing on slower mobile connections (10s → 120s timeout)
Fix: Long document-type labels overflowing the upload buttons
Fix: Keyboard hiding the bottom field on the Personal Details form
Fix: Headers rendering with the wrong bold weight in Lora
Fix: Form inputs not appearing above the keyboard when focused
Fix: V3 task-screen headers rendering bold on Samsung devices