
Jonathan & Jen Williams
Poor! I registered an account and ordered 14 items at a cost of £156. Added card details after gpay not working. After adding card details, I pushed pay for it to ask for the card details again, even though I saved them on the account already! Now I have to ring it through to see if it's in stock on Monday 😡. I may delete this app if it does this again. I'll give it the benefit of the doubt, but no more.....
2 people found this review helpful
Travis Perkins Plc
April 5, 2023
Hi, thank you for the review and feedback. We have updated the app since your review, hopefully this issue has been resolved in the latest version. Please look out for our app updates, you’ll find the new features and improvements will be landing frequently.

Steve Woods
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Thanks for the bot reply. And now have moved to the US of A! Apologize?? We say apologise in the UK. Anyway, I don't want to look it up, I want it to work!!!! What a waste of time for any contractors. Can't add a different delivery address (and I'm computer savvy), can't add another purchaser, ( although there is an option for this). Can't log out!!!! Get your IT sorted, and relaunch an app that works!!!!
Travis Perkins Plc
May 24, 2023
We apologize for the inconvenience. If you would like more information about shared access you can see this on our website here - https://www.travisperkins.co.uk/content/shared-access if a purchaser already has a TP account attached to their email they will not be eligible. Don't hesitate to reach out to us at customerservice@travisperkins.co.uk

Simon Deacon
terrible, try to pay my account and cannot find a way to do it through the app. I have even asked in store and your staff can't do it either. in short a waste of time .A bill through the post would be far more efficient