
Sivlouis Ly
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Not working at all, I got the covid in November and got a confirmation, I got vaccinated in may and in the passport it's says that I'm not adequately protected, however my girlfriend has the samething and it shows the opposite, I went to the correction center and they could not fix it. I called 3 times and escalated and still nothing. This system/plattform is a JOKE. So many people has the same error. Within spending an hour, 5 other peoples shows up with the same error. Time to go public.
41 people found this review helpful
Ministère Santé et Services Sociaux du Québec
28 February 2022
Hello,
There may be several reasons for this problem. We invite you to visit the following page to check that you have completed all the steps to generate the appropriate protection status for your situation: https://bit.ly/3GwIZqF
If the problem persists, please call us at 1-877-644-4545. We will be happy to assist you.
The VaxiCode Team

Steve Savage
I had the app working when I had Android 12 Beta version installed. Once I reverted to Android 11the App will no longer save proof of vaccination. Installed and re-installed the App like 20 times, but still won't work. Very, very disappointed. Please fix this as it is a common problem for many users!
11 people found this review helpful
Ministère Santé et Services Sociaux du Québec
2 March 2022
Hello Steve,
Thank you for taking the time to leave a review.
We recommend clearing the app's cache and trying again. If that doesn't work, make sure you are using the latest version of the app. You can uninstall and reinstall it to make sure you have the latest version.
For more information: https://bit.ly/2Y14tdY
The VaxiCode team

Little Flowers
Portal doesn't let me type in numbers and it won't let me scan my card either. There should be a card scanning system implemented to make things A LOT easier and less complicated. This app is literally unusable for me, so I have to show people my card instead because the app doesn't work.
4 people found this review helpful
Ministère Santé et Services Sociaux du Québec
23 March 2022
Hello Little Flowers,
When you are in the VaxiCode app, click on the + in the upper right corner and then click on the “Self-service vaccination proof portal” button. Fill out all the information and add the proof directly into VaxiCode. If you have other issues, click on this link and follow the instructions: bit.ly/3mt8e52
The VaxiCode