
blackberry DTEK60
Every single update, they make this app worse. When I purchased my chair, the app worked over Bluetooth alone. Then they added an internet-based login paywall that prevents me from driving my chair remotely in locations with no internet. Now, in the latest version of the app, they are requiring my precise location. No new functionality, but every single update is asking for more personal information. If I didn't rely on my chair for daily mobility, I would uninstall, but there is no alternative.
1 person found this review helpful

Erica Coenen
Reliability should be the top priority for mobility equipment. This new app is no longer reliable, rendering it useless. Connection drops, sometimes unable to unlock the chair, the reconnect button is often invisible. Many many issues. (The previous app wasn't exactly perfect either, but at least the connection was reliable).
3 people found this review helpful

Dave P
since they changed it I dont like it as much, but it's OK if anyone really needs it..but honestly, senior citizens are the largest segment of the market and they don't care about it,other than It's "cool" to see it work. it would be more valuable to an older person to have a charging port in the joystick.
1 person found this review helpful