Dale
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I was disappointed in the previous app decisions to remove certain features, but it was secure and worked well for common banking needs. The new app is a blinding failure, in appearance, security and functionality. I literally have to tap each icon multiple times before it'll accept that input. No, it's not my phone causing the issue! Please put an experienced app development team on this catastrophe ASAP.
2 people found this review helpful
WingsFinancial
8 July 2024
We're sorry to hear about the trouble you're experiencing. We've gone our best to test the app on a variety of devices and screen sizes. We've also added several customization features (such as choosing what's on your dashboard) to give members the ability to prioritize what's important to them. Thank you for your feedback!
Brad
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Used to like the app but now it asks for a pin they sent to my email. When I enter it I just get a 500 error and can't log in. No issues signing on via the browser so just an issue with the app. Tried reinstalling but that didn't fix it. Update: most recent updates to the app are great! It's a much better experience. Changing my rating to 5 stars.
1 person found this review helpful
WingsFinancial
24 May 2022
Hello Brad, I'm sorry to hear you're having trouble. It sounds like maybe your account was locked, possibly from multiple login attempts. If you're still having trouble logging in please speak with one of our agents by using the Contact section of our website. Thanks for being a member!
Michael Nelson
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There are maybe one or two parts of the new app that have improved over the old one, like MFA. But everything else has been miserably worse. The new app doesn't even have fundamental privacy features the old app had such as; requiring login when the app is inactive or the phone is locked. Or hiding the balances when the app draw preview is up. Or blocking screen shots. You know... the basics. Also, no dark mode? Come on and catch up.
5 people found this review helpful
WingsFinancial
20 May 2024
Thank you for this review and feedback. We're glad to hear you like the new MFA options, and we hope/plan to add additional privacy features over time. Your concerns will be shared with our technical team.