![](https://play-lh.googleusercontent.com/a/ACg8ocKccbDqNhddx6awgAeN7TxCDmSKRNTo_kJ3WANH9QGFJO6VXR4=s32-mo)
Dale
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I was disappointed in the previous app decisions to remove certain features, but it was secure and worked well for common banking needs. The new app is a blinding failure, in appearance, security and functionality. I literally have to tap each icon multiple times before it'll accept that input. No, it's not my phone causing the issue! Please put an experienced app development team on this catastrophe ASAP.
1 person found this review helpful
WingsFinancial
July 8, 2024
We're sorry to hear about the trouble you're experiencing. We've gone our best to test the app on a variety of devices and screen sizes. We've also added several customization features (such as choosing what's on your dashboard) to give members the ability to prioritize what's important to them. Thank you for your feedback!
![](https://play-lh.googleusercontent.com/a-/ALV-UjXhwOmSms_YJInmldQupRBJlmvvhFk_S80G8DqCtytlVdk9db1H=s32)
Brad
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Used to like the app but now it asks for a pin they sent to my email. When I enter it I just get a 500 error and can't log in. No issues signing on via the browser so just an issue with the app. Tried reinstalling but that didn't fix it. Update: most recent updates to the app are great! It's a much better experience. Changing my rating to 5 stars.
1 person found this review helpful
WingsFinancial
May 24, 2022
Hello Brad, I'm sorry to hear you're having trouble. It sounds like maybe your account was locked, possibly from multiple login attempts. If you're still having trouble logging in please speak with one of our agents by using the Contact section of our website. Thanks for being a member!
![](https://play-lh.googleusercontent.com/a-/ALV-UjWkT9jIOLClzO-3_7Ls_16TjIQR48MmLnRnb9_2m3PrfHL9OAI=s32)
Julie Cole
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New version needs work! Tried re-setting up my alerts and found the process so unfriendly I gave up. Will see if I can do it on the desktop. I want to see checking acct for alerts - it's not presented first - I have to go through and add accounts to see it, and can't pick which one. Of course it's not the first, second or third one. Grr. Who designed this UX process?? It's a nightmare!
6 people found this review helpful
WingsFinancial
March 2, 2022
Hi Julie, thanks for letting us know. The biometric login should be available in the Android App so unsure why it would suddenly stop working for you.