connectFirst

Connect First Credit Union

About this app

The connectFirst Credit Union mobile app makes it easier than ever to manage your accounts – it’s like carrying your credit union branch in your pocket. The dashboard is intuitive, and gives you access to everything you would want in your mobile banking app, including:
• View your account balances
• Send Interac e-transfers
• Pay your bills
• Manage your debit cards
• Deposit cheques and download void ones
• And more!
Plus, you can make it your own by taking advantage of personalization features, like changing your home screen to a photo of you, your pet or your favourite place.
You can use our mobile app with confidence, knowing that we have enabled security features to keep you safe. Be sure to take advantage of the alerts features, so you can bank with peace of mind.
For help with our mobile app features, check out our digital banking help page: connectfirstcu.com/digital-banking

Ratings and reviews

Restrictive app from get go. Requires permissions that are ridiculous for phone. Wants location as well and blocks access if location happens to be in another country traveling, in my case USA. Utterly completely useless app from get go. Can't login. This has been the history of problems with the new merger. Considering closing account permanently. In addition, the service has gone downhill in person resulting in another more eager credit union getting my new mortgage.

One UI7 completely broke this app. I could not log into it whatsoever until I learned that I had to disable an option in the developer options called don't keep activities. After I disabled that it works as it used to. They definitely need to rewrite the program for Samsung's modern one UI7 operating system because there is a major conflict.

*update I will give their customer service 5 stars quick and helpful* This app sucks. The first Calgary app worked way better. No notice given that they were going to change apps and we weren't going to be able to get into the old one. Won't let me accept etranfers even though I set up auto deposit. Keeps freezing. Sent 5 e-transfers to the same person cause they kept saying it didn't go through. Then I get 5 texts about a half hr later saying they all went through (autodeposit).

What’s new

Bug fixes and performance improvements.