get.chat - Shared Team Inbox

get.chat

Über diese App

get.chat's Team Inbox is a multi-agent chat tool that allows your support or customer satisfaction team to respond to customers’ queries through different devices simultaneously.

Requirements:
- Access to WA Business API from 360dialog
- Access to get.chat's web inbox link and credentials

Features:
- Multi-agent access
- Multi-device access
- Bulk Messages
- Saved Response
- Chat assignment
- Chat tags
- WA Business API template messages
- Voice Messages
- Media attachments and emojis

The WA Team inbox solution turns your WA inbox into a pleasant communication space for both the clients and the team. Moreover, it makes it easy and efficient to manage customer support for your business.

Due to its open API and plugin system get.chat allows you to easily integrate WA Business with other systems like chatbots, CRMs, customer support systems, and many more.

Build an integration yourself or use one of our prebuilt ones: HubSpot, Pipedrive, Google Contacts (Google People API).
The following integrations are available through Zapier: Gmail, Slack, Jira, Google Sheets, Microsoft Excel, HubSpot, Intercom, and Pipedrive.

Why get.chat?

- Fast and Easy setup
- Seamless integration with your CRM
- Better customer experience
- Scalable solution
- Partnership with 360dialog (Official WA Business Solutions Provider)

Neuerungen

- Fixed chat visibility on assignment