
Caroline Pontius
I tried to log in after setting up my info, but it says my password or email was wrong. Okay. I try to reset my password. They send a link to my email. I click, put in the password, and press submit. They say the link is expired. According to the app, the links are supposed to expire in 3 hours, and no matter how quick I submit a password, they say that the link is expired. Can't do anything but hope the issue is fixed soon.
11 people found this review helpful
Macmillan New Ventures
25 August 2022
Hi Caroline, we're sorry to hear you're having some trouble. Please contact our support team at support@iclicker.com with the account details you're using and we can help.

Ian Foreman
I see tons of reviews complaining about connection issues, but I have a newer phone and never had connection or lag issues. This app might SEEM free to download, but it's just a free trial. A 6 month subscription was $15 for me. I'm giving it 3 stars because the app works and does what it says it does, but it's not worth paying for. There's nothing innovative or spectacular about it, it's just "meh". A professor/teacher could accomplish the same thing with a different, and free, app or site
34 people found this review helpful

Shelby Garcia
The Page sometimes takes so long to load that I miss the question given by the professor. I've had an issue with my iclicker account as half of my points went missing and there were 2 accounts under my name. I contacted them on September 21st and still no solution to my problem, all I get back is " I am looking into this with my engineers (they are investigating)".
14 people found this review helpful
Macmillan New Ventures
26 October 2020
We're actively working on improving the reliability of questions loading and anticipate changes coming with our next release. If you continue to experience issues, please login at https://app.reef-education.com/ via your mobile browser. I see that your support case is still open, & we hope to provide you a more substantive update as soon as we can.