2,8
31,8K reviews
5M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image

About this app

Welcome to the new myTNB app. Track your energy consumption, pay bills at your fingertips and explore exclusive in-app features - it's never been easier.

• A refreshed design and improved user experience: Get an overview of information that matters most to you at one glance, on a personalised dashboard.
• Track your energy consumption: View and compare your monthly usage with the interactive usage graph.
• Manage multiple TNB accounts: Link and manage all your TNB accounts on one platform.
• Pay your bills: Faster in-app payment with the option to save your credit card for seamless transactions.
• Notifications: Get notified of your new bills and much more.
• View History: Keep track of your bill and payment history in a single view.
• Promotions: Stay up to date with the latest promotions from TNB.
• Find Us: Need to locate a Kedai Tenaga? Use our handy locator to find one near you.
Updated on
08 Nov 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2,8
31,4K reviews
ONG, Pei Jade
25 October 2024
Updates @ 25/10/2024: After updating the app, turned out it couldn't go pass that opening blueish screen. Crashed and that's it. Restarted the app, but still to no avail. ... Goodness! I am not sure the app kept freezes or just go bonkers. Cannot click on the functions, and kept prompting "this is not working. Please try again later." What the??!?!
126 people found this review helpful
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Tenaga Nasional
10 July 2024
Hi, Sorry about the inconvenience. Try clearing the cache or reinstalling the app. In case the issue still persists, kindly send the error screenshot to https://www.facebook.com/tnbcareline along with the contact details so that we check this. (Asswini)
Gurdev Cheema
11 November 2024
Once open this app, it's take long to loading. Once already at 2bd page, can't go back to home page by pressing back arrow. Got to close this app n re open it to navigate another page yet can't press back arrow. Already tried on Android or apple platform, yet still giving very bad respond. Already update, clear recent apps, restart n many more but yet very very very poor responding. Very poor responding app. Hopeless !!!!
6 people found this review helpful
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Tenaga Nasional
11 November 2024
We offer our sincerest apologies for the inconvenience caused. Please contact us at https://www.facebook.com/tnbcareline with your contact details and relevant screenshots of error messages. (Izue)
Abdul Hafiz
24 September 2024
I'm having serious issues with the MyTNB app since the recent update. Despite entering the correct email and password, I’m unable to log in. The app either freezes or keeps redirecting me to the login page, making it impossible to access my account or make payments. I've tried reinstalling the app and restarting my phone, but the issue persists. Please fix this as soon as possible. It’s frustrating to not have access to such an essential service. Thank you.
149 people found this review helpful
Did you find this helpful?
Tenaga Nasional
24 September 2024
Hi, Sorry about the inconvenience. Try clearing the cache or reinstalling the app. In case the issue still persists, kindly send the error screenshot to https://www.facebook.com/tnbcareline along with the contact details so that we check this. (Haziq)

What's new

Thank you for using myTNB!

In version 3.4.7, we've made some improvements to boost your app experience:
Bug Fixes: We've resolved some bugs to make sure things run smoother.
App Stability: Enjoy a more reliable app with stability improvements.

We appreciate your feedback and continued support!

App support