Meine SI Mobile

SIGNAL IDUNA Allgemeine Versicherung AG

About this app

easy * fast * digital
Whether at home or on the go - manage your contracts conveniently and easily on your mobile device with the "My SI Mobile" app - around the clock.

Unfortunately, for technical reasons it was unavoidable to retire the old app you loved. Therefore we had to develop a completely new app. In the first step, we focused on the functions that were used most frequently in the old app, primarily submitting documents and the mailbox. Some sub-functions, such as scanning barcodes or displaying the processing status, are already being planned and will be added over time - we know that these functions are important to many of you. At the same time, we are already diligently working on your feedback and developing solutions for the problems reported to us.

FUNCTIONS
• Submit medical bills, prescriptions or treatment and cost plans conveniently via the app - now also upload PDFs (but no barcode scan yet)
• Simple and secure access to delivered documents including invoices via the mailbox - 'Inbox' tab in the app
• Easy and quick access to your submissions and receipts via the mailbox - 'Sent' tab in the app
• Direct contact with your personal contacts
• Registration via biometric features or the app's own PIN
• View and change your personal information
• Request certificates for your contracts easily online
• Report damage conveniently online
• Request a health insurance card

REGISTRATION AND LOGIN
Do you already have a digital SIGNAL IDUNA customer account? - Simply use your known SIGNAL IDUNA user data to log in to the app.
You don't have a digital SIGNAL IDUNA customer account yet? - Register conveniently and securely via the app.

YOUR FEEDBACK
We are continuously expanding the app with new content and functions - your ideas and tips help us the most. Give us feedback using the anonymous feedback function in the app or write us an email to [e-mail]. We are grateful for all feedback from our customers, take it seriously and incorporate it into the prioritization of further development.

Ratings and reviews

The app is so bad. It is hard to navigate. You cannot take any pictures with the camera and I had to spend half an hour on uploading a pdf via my phone as the app is built in 1990s. For a 21st century, it is a shame that no-one is investing in making the app better and yet they force you to use it. It is not easy to find my documents and the requests I have sent. Why would they switch from a running app to a semi-running app without testing if all is working?!?!

Not convenient at all. Edit: the image acquisition was very bad quality. And it was not a camera or light issue - I use the same phone to then photograph the invoices and manually upload to the SI website as PDF.

Easy to use, easy to access the services.

What's new

- Informationen rund um Ihre Rechtsschutzverträge sind nun in der App verfügbar.
- Leistungsabrechnungen werden direkt mit Einreichungen von Unterlagen zur Krankenversicherung verknüpft.
- Der ePA-Fahrplan führt Sie durch die Vorbereitung für Ihre elektronische Patientenakte.
- Sie können Ihre persönliche Krankenversichertennummer (KVNR) beantragen und einsehen.