mySF. For everything smartfren

PT. Smartfren Telecom, Tbk.

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About this app

Your one-stop destination to manage your smartfren world, enjoy exclusive promos, deals, rewards, rejeki & more.
Login with ease and enjoy the simplified experiences:
i. Check balance, top up, scan voucher data, or buy data packages. Also, get recommendations that suit your needs.
ii. Add and manage multiple Smartfren numbers in one account.
iii. Auto-login with your smartfren number or email.
iv. Peace of mind with secure real-time payments. Enjoy multiple payment options from your pulsa balance, Simobi+, Sinarmas VA, DANA, OVO, GoPay, ShopeePay, LinkAja, BCA VA, Permata VA, Rekening Ponsel, OCTO Click, OCTO Mobile from CIMB, & credit/debit cards.
v. Connect your mySF account to GoPay, OVO, and DANA accounts for easy payment.
vi. Choose to auto-renew plans and save more.

Get more with the app
I. Get 1GB quota bonus for first time install of mySF app & sign up with you smartfren number.
II. Earn more & redeem more SmartPoin for rewards and special promos that awaits you.
III. With Smartfren WOW Treasure Hunt 2022, join the adventure, get rewards, find the treasures as you transact, invite friends, play the challenge and activities & log into every day.


Make your smartphone smarter with Indonesia's 1st & only Digital SIM (eSIM)
i. PowerUP your super phone without a physical SIM card
ii. Special packs with big quota available for devices that supported eSIM

Have an issue or service request or suggestion, contact us directly via Live Chat on mySF app or website (click on “smarty” to chat).
For any additional query/support/feedback/suggestion, please contact us via:
i. Call: 888 (from smartfren) or 08811223344 (others)
ii. Email: [e-mail]
iii. Instagram/Twitter: @smartfrencare
We love your feedback to help us improve.

Ratings and reviews

This app is piss poor in terms of performance and UI/UX. Design is bloated. Gamification is not worth it. Horrible experience even in browsing the packages. No other apps has made me this frustrated in using it. I used to love smartfren due to it being cheap and relatively fast, and internet package is easily purchased. I guess it's already time to change operator....

Informative, but usually very slow and laggy. It doesn't have anything to do with cache and bad connection issues. Some info is usually very vague too. Unlimited but not exactly "unlimited" because after a certain limit, the connection will slow down. update 2024: still slow and laggy. sometimes doesn't even load up and needs restarting. some packages don't show up but it's there on my homepage. pls fix this.

The UI/UX is too crowded and make them worse. Dont follow marketplace ui like shoopie, lazada, is kind of bad exanple. Second, dont force user to update first and make app is unusable, what the point from this? If is just minor versioning, is kind of stupid direction. And also recently i cant login, it says no internet connection. It already connected to wifi.

What's new

Exciting things awaits you in our latest version
- Woaa, interested to try eSIM Smartfren? Now you can try eSIM for only 25K worth up to 13GB, let's get now on MySF
- Now you can get Smartfren RoSa, our latest home router, straight from MySF and delivered to your door 👍🏼👍🏼
- Watch out for exciting offers that’s “Special For You” ;)
- Yup we hear you, we have fixed few bugs to ensure you enjoy the app smoother & more convenience