
isaac Larios
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I updated my wallet to the latest version, and now there's a bug where I can't click anything on the page. I have an old coin in my wallet, and after the update, its picture started waving as a small animation, which it never did before. Now when I open Phantom, I can't click home, search, send, swap, or receive. it's just stuck on the main screen, and I can't click anything. PLEASE UPDATE ASAP!
11 people found this review helpful
Phantom Technologies, Inc.
April 17, 2026
Really sorry about that - please make sure you're on the absolute latest version as this should be resolved. If you're still experiencing the issue please reach out via Settings - Help & Support in the app or visit help.phantom.com and our team will look into it for you.

Joanne Kuruvilla
I really thought this was a legit app for trading crypto. It's so complicated to add money to your wallet. I got charged 5 times for a single transaction just because they keep trying to verify the "deposit hold charge", but instead I was charged both the verification charge and the amount I was trying to deposit, multiple times,when they tried to verify my account. The money never made it into the account/wallet after all that. I did get my money deposited back into my bank account, thank God.
41 people found this review helpful
Phantom Technologies, Inc.
January 23, 2026
Sorry to hear that. Please reach out in-app via Settings ā Help & Support or visit help.phantom.com so our team can help determine what happened.

Evan Priest
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bought $250 of a crypto, wallet disappeared from my profile. Showed up for 5 minutes 3 days later and disappeared again. there is a way to hide wallets, this is not what happened. there is no trace of it anywhere. wouldnt trust money on this app. No way to contact support, the email they have responds with "we dont use this email" and sends you to the website to talk to unhelpful AI.
30 people found this review helpful
Phantom Technologies, Inc.
February 17, 2026
Really sorry to hear this ā a missing wallet with funds is a serious issue and we completely understand the frustration. Please visit help.phantom.com or use Settings ā Help & Support in the app and our team will look into this for you. We service every inquiry.