Honey Smart Home

2.0
395 reviews
100K+
Downloads
Content rating
Everyone
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About this app

Manage your smart home sensors with the Honey Smart Home app. Set up your sensors and get notifications to your smartphone when your Honey’s sensors detect:
- Water leaks
- Open doors or windows
- Sound from smoke and CO2 alarms
- Temperature changes
- Mould risk

Guided set up
Create your account and follow the easy step-by-step instructions to set up your smart home monitoring system.

Customisable notifications
Decide what you are notified for and when, including when you’re home, away or at nighttime.

Multi-user support
Securely invite friends and family to manage and get notifications from your sensors.
Updated on
May 22, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.0
387 reviews
Romanus Konon
June 9, 2024
It was useful until the app started showing false "door open" events. The app provided zero clues. The web suggested to recalibrate the sensors, but recalibrations were timing out. I ended up deleting the sensors and the bridge, but the app was failing to connect the bridge popping up a useless "unexpected error" message with a laughable suggestion to start from scratch. I submitted a support request a week ago, but didn't get a reply. I now very regret that I get inolved with the system.
8 people found this review helpful
Mike Taylor
April 9, 2024
I got this from my homeowners insurance company to get a ten% discount. sounded good to me right up until this useless system arrived. It took me about a month to get it to finally work. And that was after countless text and calls for help. All those fell on deaf ears. I followed the instructions (if you want to call them instructions). But time after time the bridge couldn't be found, or the bridge needed to be reset. And the same goes for the sensors. This is absolutely the worst system out!
12 people found this review helpful
A Google user
January 12, 2020
Received a complimentary starter kit from my home-owners insurance, and after seeing the recent reviews for the app I was expecting the worst - but in fact my experience has been nearly perfect. The app walks you through simple instructions to set up the base and the 2 included sensors, and the whole thing was up and running within 10 minutes. I put the sensors on my garage door (for open/close) and on the floor of the laundry room (leak detection). I tested the water sensor with a little puddle and got an alert on my phone within 30 sec. The garage door sensor has been 100% reliable so far. The temp readings from both sensors are also a nice bonus. As for unwanted phone alerts, they can be enabled individually for home, away, and/or night, so unwanted alerts really aren't a problem. I would only recommend a 2-piece magnet sensor for a window or swinging door, and the false alarms from these 1-piece sensors seem to be a common problem. But as orientation sensor (garage) or water (laundry) sensor, they've been perfect. I don't often leave reviews, but my experience has been great and I felt like this product was being unfairly down-voted by people that don't really understand what the sensors are capable of.
22 people found this review helpful

What’s new

Updates to branding

App support

Phone number
+18776684660
About the developer
HONEY INSURANCE PTY LTD
sensors-team@honeyinsurance.com
'CAMPBELLS STORES BAY 1 - 2' 7-27 CIRCULAR QY W THE ROCKS NSW 2000 Australia
+61 8 6331 6447