
Romanus Konon
It was useful until the app started showing false "door open" events. The app provided zero clues. The web suggested to recalibrate the sensors, but recalibrations were timing out. I ended up deleting the sensors and the bridge, but the app was failing to connect the bridge popping up a useless "unexpected error" message with a laughable suggestion to start from scratch. I submitted a support request a week ago, but didn't get a reply. I now very regret that I get inolved with the system.
8 people found this review helpful

Mike Taylor
I got this from my homeowners insurance company to get a ten% discount. sounded good to me right up until this useless system arrived. It took me about a month to get it to finally work. And that was after countless text and calls for help. All those fell on deaf ears. I followed the instructions (if you want to call them instructions). But time after time the bridge couldn't be found, or the bridge needed to be reset. And the same goes for the sensors. This is absolutely the worst system out!
12 people found this review helpful

A Google user
Received a complimentary starter kit from my home-owners insurance, and after seeing the recent reviews for the app I was expecting the worst - but in fact my experience has been nearly perfect. The app walks you through simple instructions to set up the base and the 2 included sensors, and the whole thing was up and running within 10 minutes. I put the sensors on my garage door (for open/close) and on the floor of the laundry room (leak detection). I tested the water sensor with a little puddle and got an alert on my phone within 30 sec. The garage door sensor has been 100% reliable so far. The temp readings from both sensors are also a nice bonus. As for unwanted phone alerts, they can be enabled individually for home, away, and/or night, so unwanted alerts really aren't a problem. I would only recommend a 2-piece magnet sensor for a window or swinging door, and the false alarms from these 1-piece sensors seem to be a common problem. But as orientation sensor (garage) or water (laundry) sensor, they've been perfect. I don't often leave reviews, but my experience has been great and I felt like this product was being unfairly down-voted by people that don't really understand what the sensors are capable of.
22 people found this review helpful