Raul Nigli
- Flag inappropriate
- Show review history
Hi team, Super new user here. Great interface, easy to navigate, big buttons, it works as it should on my Android. One big downside is that once submitted, I can't really 'update' the case. So I can't add, remove or edit the description. Or even add another few lines for context. If I'm on the move, I don't have time to give details/context. I want to come back and add more details. Also, if there was a comment section, then the solver and sender can communicate better. There is zero comms atm.
7 people found this review helpful
Glenn x
- Flag inappropriate
- Show review history
Apps seems good, straightforward to use and very useful on the face of it. Unfortunately, you're relying on a council to actually respond and act which they aren't known for. Submitted a snap 10 days ago, was promptly "viewed" and subsequently ignored. Tried following up but no joy.
Snap Send Solve Pty Ltd
March 20, 2023
Hi Glenn, sorry to hear your report has not been resolved. All reports submitted on Snap Send Solve are instantly sent to the relevant Solver. Can you please share more information about this report and email us at contact@snapsendsolve.com. Thank you.
N Mac
- Flag inappropriate
- Show review history
Very useful. The verification instructions weren't clear about the login process. I received the verif. email, but couldn't get in. I found by trial & error, that you have to press the "Open Inbox" button after verifying by other means (I didn't access my emails via the limited choices that button offered me). Only then did it recognise my account. I have communicated this to developer. Once in, it looks pretty clear.
15 people found this review helpful
Snap Send Solve Pty Ltd
December 19, 2023
Hi N Mac, thanks for review. Would you mind sending us an email with more information about this issue? We'd like to get a better understanding of the steps you took when you received the verification email. Our contact email is contact@snapsendsolve.com Thanks!