
A Google user
A 1 star rating is too high. I'd give it zero if I could. The app doesn't consistently connect to the motor. It can detect the motor but not when it comes to applying the mandatory firmware upgrade. I contacted support and they finally got it to apply the first part of the firmware but it failed on the 2nd part. Multiple attempts and resets later I gave up and shipped the hardware back to Amazon. Mabey once they go out of business, someone will buy the patents and make a working product.
7 people found this review helpful

A Google user
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I've purchased $400 worth of blind automation kits and I can't login to the app to get them working. I initially thought it was the security update google just dropped, but the 1.9 star rating shows someone at this company doesn't know how to manage and maintain an app. IT'S THE MOST IMPORTANT PIECE OF YOUR PRODUCT AND IT DOESN'T WORK. Very frustrating 😠😠😠 😡😡👎
3 people found this review helpful

Leonard DeJesus
While the motors were easy to install, and I had no issues with initial setup, the system really needs the WiFi bridge for best results, even with one blind as the motor is just Bluetooth . Forget about Google Home integration as the link can't be found and support is clueless. Alexa is okay but wordy as you have to say "tell MySmartBlinds to open " but at least it works. SmartThings integration needs an advanced user. Schedule work great, but auto temperature would be better with numbers
5 people found this review helpful