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Collecting stamps for the collective pass was not working for a long time. QR codes got expired during that time as you can scan them only for 3 days from a purchase date. Luckily, when this issue got fixed, support agreed to remotely add the stamps (I sent them bills). Unfortunately, when I finally collected 9 stamps required for a bowl for free, this option did not work, and it still does not. No reply from support.... You collect stamps for nothing - you will never get the bowl for free ....
APRO Kassensysteme Gmbh
5 marca 2024
Thank you very much for your feedback. We are constantly working on improvements for the app to provide a seamless user experience. If you get back to our support via mail, any receipts that might not have been accepted upon scanning can be applied to your account.