A Google user
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Unfortunately I am disapointed. I love the looks and design, manufacturing is briliant, the idea of semi-smart watch is great... But. Features are few, watch disconnects itselve all the time (like 5x a day even if phone is just in my pocket) and reconecting requires me re-starting the app. I cant simply rely on the watch to work.
Festina Lotus SA
December 12, 2019
Sorry to hear about the issue you experience with connectivity. Please make sure that there is no battery save feature in the phone enabled which restricts the Kronaby app from running in the background. Don't hesitate to contact us on support@kronaby.com to get help with resolving the issue.
/Kronaby team
David Tan
After the latest updates, the software is affecting the Bluetooth earpieces.(i.e. jabra talk 45) causing interference when on call, and the receiving end cannot hear any sound during call.(rmk: many of my friends with kronaby are experiencing the same symptoms) Before the updates, kronaby is excellent. now with this issue, we can only use kronaby as a standalone watch instead of smart watch. Hope the technical department can look into this issue, else really a waste for a beautiful watch.
Festina Lotus SA
May 15, 2024
We're very sorry to hear about the issue you're experiencing. Our development team are looking into it. If you need any assistance, please don't hesitate to contact us at support@kronaby.com and we'll help you out /Kronaby team
Flovir Miniano
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Excellent service and helped me fix my phone settings. Nothing to do with the watch it was my phone settings preventing the use of watch features. The concept of connected not distracted works for me. I love not having to charge every 2nd day and to see the time as I don't have to put the Kronaby watch to powersaving mode! Minimalist design yet stylish. Just what I need.
Festina Lotus SA
February 22, 2024
Thank you for your review! We responded to your support ticket Feb 2nd. Please check if it ended up in your spam inbox. If you can't find it, please contact us at support@kronaby.com /Kronaby team