![](https://play-lh.googleusercontent.com/a/ACg8ocIEnUrhaJd1oeoMXCoRR39VWyxxLNZ-WteqWPidnpG6t1sZWA=s32-mo)
Miss S A
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I was able to make a few orders. However, when I recently added things in my basket from the sale which subsequently sold out before I could check out, I have noticed that I can not remove the sold out items so I cannot order anything else until this is sorted out.
Lush Fresh Handmade Cosmetics
July 16, 2024
We're sorry to hear you're having issues. If you are unable to remove items from your basket, we suggest deleting the app and reinstalling it. This should clear everything.
![](https://play-lh.googleusercontent.com/a-/ALV-UjV8-B8FRkox1qE2UCfIqWzOuWWjbf8dWmTVHCcYx7ZgDilbYNg=s32)
Skylar Scroggins
They merc'd the old app without so much as an email. Even the old app doesn't twll you it's no longer supported. It just tells you to try again. You send emails more than once a week and one of them couldn't mention the app was no longer supported? Now we have this new one that's terrible and functions less than the website?? Asinine.
5 people found this review helpful
Lush Fresh Handmade Cosmetics
April 11, 2024
We're sorry to hear that you are not enjoing the all. We value all feedback so I will pass this over to our app team.
![](https://play-lh.googleusercontent.com/a-/ALV-UjVEZ6DBP1nkGXT_GOF64UrvBT02ASx156ywl9yf7A1ygBDCJd8=s32)
Amber Sienna
It is impossible to book a spa treatment, the system shows only 2 dates that are available, when I select a date it won't let me proceed with booking. Also, it shows no dates at all available to book for two people.
1 person found this review helpful
Lush Fresh Handmade Cosmetics
May 9, 2024
Hi there. Thank you for sharing this feedback with us. We're sorry to hear you are having issues with the Spa Booking feature. Our app team are already looking into this so there should be a fix for it soon.