Intercom Conversations

Intercom, Inc

About this app

Access all your Intercom conversations and customers from your Android device.

Intercom is the first to bring messaging products for sales, marketing & customer service to one platform, helping businesses avoid the stiff, spammy status quo and have real conversations that build real connections. Designed to feel like the messaging apps you use every day, Intercom lets you talk to consumers almost anywhere: inside your app, on your website, across social media and via email.

With the Intercom Conversations mobile app you can:

MANAGE YOUR INBOX FROM ANYWHERE
View and assign conversations, see where you’re mentioned, and collaborate with your team using internal notes

START OR CONTINUE A CONVERSATION
Send a new message or respond to a customer via in-app or email
Insert saved replies, articles, and images to resolve common questions faster

SEARCH AND SEE YOUR USERS AND LEADS
Gain context by viewing a user or lead’s live profile to reduce frustrating back and forth

Ratings and reviews

Update broke the app further. Can't tag team members, inboxes are no longer filtering properly either and showing far more than what is in the inbox at a given time. Desktop works fine but mobile is near impossible to use again.

Is there a way to go back to the old version? This new one sucks. Everytime I open the app I have to change something. The navigation is a bit laggy. I can't even select different assignee. This new one is worse.

What a broken version is this? the app should be either a web version or a native one. This one is neither. Can't tag people, very laggy version. please roll back to the older version or provide a fix.

What’s new

• Previously visited screens now open instantly instead of reloading.
• Inbox counts stay current, and mentions clear once read.
• Sharing a conversation now includes the link.
• Notifications from one conversation now group together.