Intercom Conversations

Intercom, Inc

About this app

Access all your Intercom conversations and customers from your Android device.

Intercom is the first to bring messaging products for sales, marketing & customer service to one platform, helping businesses avoid the stiff, spammy status quo and have real conversations that build real connections. Designed to feel like the messaging apps you use every day, Intercom lets you talk to consumers almost anywhere: inside your app, on your website, across social media and via email.

With the Intercom Conversations mobile app you can:

MANAGE YOUR INBOX FROM ANYWHERE
View and assign conversations, see where you’re mentioned, and collaborate with your team using internal notes

START OR CONTINUE A CONVERSATION
Send a new message or respond to a customer via in-app or email
Insert saved replies, articles, and images to resolve common questions faster

SEARCH AND SEE YOUR USERS AND LEADS
Gain context by viewing a user or lead’s live profile to reduce frustrating back and forth

Ratings and reviews

not getting push messages in time. I can sit with my teammates (iphone users) and they get the messages instant. With me it sometimes takes minutes (5-10m) before I get a notification. All permissions are on and it has full background usage.

Update broke the app further. Can't tag team members, inboxes are no longer filtering properly either and showing far more than what is in the inbox at a given time. Desktop works fine but mobile is near impossible to use again.

Works pretty okay but good god please update the way macros work on the app I don't understand why I need to edit HTML to make a change to a macro before sending it. Really unwieldy and silly.

What’s new

- Fixes an issue where users in China are not able to load conversations
- Fixes an issue where notifications are not bundled properly
- Performance and Security improvements