AlertCops

Name: AlertCops
Availability: InStock
Rating: 3.237196683883667 (3879 reviews)
Author: Secretaría de Estado de Seguridad - Mº Interior

Secretaría de Estado de Seguridad - Mº Interior

3.2

3.88K reviews

Government

1M+

Downloads

PEGI 3

About this app

AlertCops is the safety app designed for citizens and is available throughout Spain. It provides security and self-protection services for everyday use and offers a direct chat with police and emergency services. You will be able to:

Report any event of which you have been a victim or witness.

Get information on different topics of interest to citizens with our dynamic files.

Send photographs, videos, audios or locations through the chat and get an immediate response.

Receive citizen collaboration, security and emergency alerts related to the area where you are.

Use the SOS Button, with reinforced protection for vulnerable groups, sending an urgent alert to the nearest police centre along with your position and a 10-second audio recording.

Enjoy new services: Accompany me, Rescue, Simulated Call, etc.

Share your location with the people you want and receive theirs.

Subscribe to the Guardian of a specific event (such as a race or a concert) and send your position periodically so that rescue services can easily locate you in case of emergency.

Use the automatic translator to communicate with police forces in over 100 languages.

Updated on

Oct 23, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Location, Personal info and 6 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

3.2

3.84K reviews

David Ford

August 31, 2025

Unusable, old app wouldn't let me recieve a text with the code. The updated version tells me I'm not connected to the Internet when I tryto usee it, when I clearly am. Total waste of time and totally unusable, will.be deleting.

1 person found this review helpful

Secretaría de Estado de Seguridad - Mº Interior

September 1, 2025

We’re sorry to hear about your experience. The app should work both for receiving codes and connecting online. Please ensure you have the latest version installed and try restarting your device. If the issue continues, contact our support team at alertcops@interior.es Thank you!

Charmaine Pellet

December 3, 2025

once downloaded and after the request to use location it does not open the app

Secretaría de Estado de Seguridad - Mº Interior

December 3, 2025

Hello Charmaine, thank you for contacting us. We’re sorry to hear that you’re experiencing issues. If the app doesn’t open after granting location permissions, please contact our support team by sending an email to alertcops@interior.es. You’ll be pleasantly surprised by how fast and efficient they are!

Lilly M

August 20, 2025

BRING BACK the old design!! How much money did you pay for the new, useless design? Did you even test this on normal people?In the case of EMERGENCY, we have to do 3 clicks instead of one (when you had all the icons on the home page). But 1st, we have to REMEMBER WHERE to click to get to the page with icons! Is it "Help", is it " services" OR is it " citizen assistance"?????? You are literally playing with people's lives with this! OMG, why ruin a perfectly good thing?

Secretaría de Estado de Seguridad - Mº Interior

August 21, 2025

Good morning Lilly. We’re sorry the new version hasn’t met your expectations. It was designed to be simpler, faster, and better integrated with Policía Nacional and Guardia Civil services. Nevertheless, we value your feedback and will keep working to improve AlertCops. Kind regards