360 reviews
Content rating
PEGI 3
50K+
Downloads
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About this app

The Cochlear™ Baha® Smart App empowers you to manage your hearing experience by giving you control over your sound processor. The Baha Smart App is also your gateway to Remote Assist, allowing you to receive video calls from your hearing care professional and have adjustments made from home, without traveling to the clinic.

Without logging in you have access to some basic functions.
• Change volume and program.
• View connection and battery status.
• Update the sound processor firmware.
• Access to support information.

Log in with your Cochlear Account to unlock the app and access features that allow a more personalised experience.
• Adjust bass, mid and treble using the equalizer, and apply Presets for different listening situations.
• Save sound adjustments as Favourites.
• View sound processor data logging in Hearing Tracker.
• Locate a lost sound processor.
• Simulate sound processor signals.
• Create and manage your Cochlear account.
• Self-manage device registration and clinic association.
• Access Remote Assist, if available in your country or region.

*For up-to-date compatibility information, visit www.cochlear.com/compatibility.
Control your Baha® sound processor directly from your compatible* smartphone.
Updated on
Apr 21, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Location, Personal info and 5 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

350 reviews
Ben Russell
August 12, 2026
App wont let you set a default. Every time the hearing aid is turned on, you have to reload the app to select the sound profile you want. Really simple feature which seems to be missing. Would also be handy to have the option to make the button also select mute. Super useful feature that seem to be missing.
Did you find this helpful?
Cochlear Bone Anchored Solutions AB
August 13, 2026
Thanks Ben for sharing your experience with our App. Please visit www.cochlear.com/customer-service for your local Cochlear Customer Service team contact details. The team will be happy to help you. – Cochlear Customer Service
Sarah
March 31, 2026
Being forced to register is irritating for starters but then there's no response from the company after being forced to change password. I tried months ago to register but it would not work, same today, give up, it's a garbage app, with even worse response time. I feel tricked into giving them my details while the app won't even let me register. Why withhold the features people need, it feels cruel and just unnecessary data harvesting. won't even send password reset. This is a CrApp.
2 people found this review helpful
Did you find this helpful?
Cochlear Bone Anchored Solutions AB
April 1, 2026
Hi Sarah, sorry you’re having trouble – we would be happy to help! Please visit www.cochlear.com/customer-service for your local Cochlear Customer Service team contact details. The team will be happy to help you. Thank you for taking the time to reach out to us and we hope to be able to resolve this issue. – Cochlear Customer Service
C Gordon
June 21, 2023
I contacted Cochlear support and they couldn't help. Don't assume that just because your phone can download the app that your phone will be able to stream sound from your phone. There are very few phones that it will work with for that. I should be able to customize the background. And every time I want to change the volume I have to wait 30 or more seconds for the app to open. It also drains my phone's battery. There is no reason not to have volume control on the Baha itself like they used to.
13 people found this review helpful
Did you find this helpful?
Cochlear Bone Anchored Solutions AB
June 26, 2023
Thanks C Gordon for sharing your experience. We’re sorry you are experiencing this issue. Your review will be passed to relevant teams that would be keen to hear about your experience. Should you have any further feedback, please visit www.cochlear.com/customer-service for your local Cochlear Customer Service team contact details.

What’s new

We update the app regularly so we can make it better for you. Get the latest version for all available features and improvements.

If you enjoy using this app, please rate this app and provide us with a review. We look forward to your feedback.

Thank you for using the Baha Smart app.

Note: Compatible with Android 12 or later

App support

About the developer
Cochlear Bone Anchored Solutions AB
customerservice@cochlear.com
Konstruktionsvägen 14 435 33 Mölnlycke Sweden
+61 2 9428 6555
EU medical device information
Cochlear™ Baha® Smart App (SRN: SE-MF-000012413)
Cochlear Bone Anchored Solutions AB
Konstruktionsvägen 14 SE-435 33 Mölnlycke SWEDEN
UDI-DI: 9321502BahaSmartAppC9