solar luka
the robot is ok i guess, but the app is awful, you'd think that the paint like graphics are so lame because the work went into other areas but the app is glitchy, connection is questionable, I can't save changes to maps, 1 stair makes the robot have to use a different map, it doesn't understand rooms and doesn't provide a working way to manually draw them, nor does it save the no-go zones, you can't create custom cleaning routines only make an order for specific rooms that you can't divide...
Hello and thank you for your comment. We are sorry for the inconvenience. We invite you to contact the customer service at 0345 602 1454 (price of a call without supplement) from Monday to Friday from 8am to 8am Sincerely, Team Rowenta.
Aleksandra Aleksandrova
The actual robot vacuum is technically great but the app's quality is quite disappointing - the UX is poor and it's buggy. For example no matter how many times I save the current map every time the robot starts and there is something different in the room the app deletes all my maps, all the rooms I've named, all the schedules meaning I have to go through the whole setup again and again with the robot mapping the whole house, me editting the rooms, etc. This happening every week is frustrating.
9 people found this review helpful
Hello, we are really sorry for the inconvenience and invite you to send us an email 👉 applications.seb@groupeseb.com, so that we can better help you. The Rowenta Robots Team
MOB72 RINF TECH
The app works pretty well, but I can't figure out how multiple floors management can be done. I saved different maps for ground and first floor, but whenever I'm trying to restore the first floor map for using the robot, I'm receiving an error related to internet connection, disregarding my signal is full. What should be the approach for multiple floors management?
6 people found this review helpful
Hello, we let you know that a new version of the firmware that fixes the map issue has been deployed. So the problem has been normally resolved. The Rowenta Robots Team