Tarjinder Randhawa
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App doesn't work on Pixel 7a. I have recently changed to this phone and upon logging with fingerprint you get a swirl as if it's going to the panels screen but it just brings me back to the logging page. I have tried clearing cache, app data, deleting and then reinstalling but that has not worked. Please help! Worked perfectly on old phone which was a Xiaomi A1. UPDATE: thank you for your response, it working fine but had to set up new account, it's wasn't cache as you can see from first comment
2 people found this review helpful
Thank you for your feedback, we suggest you clear the cache from the app storage.
A Google user
Keeps saying no internet found. But works fine when deleted and reinstalled; which I don't want to do every time I use it...! Update - has never worked correctly with my Samsung Galaxy 7 phone (often reports no internet until I switch wifi on and off again). Now it is no longer sending notifications to the phone at all despite all usual attempts to rectify (yet works on a separate iPhone). Very very poor.
3 people found this review helpful
Thank you for your comment, The "internet not found message" is reported to the app from your device based on its current internet connection, If you still have a concern then please contact your installer or admin@eatonsecureconnect.com
A Google user
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excellent product. would like to see a longer event history though. I am an installer of this product and overall is an easy product to use. the Cloud does appear to drop off on occasions but then 'reconnects by itself. the WiFi dongle tends to have problems randomly dropping offline. But hardwired has no problems. the Hybrid ion range control panel is one of the best I have used. (35 years in security industry). and would recommend this product. technical support is pretty good too.
4 people found this review helpful