Southern Housing Online

Active Housing

About this app

The Southern Housing Online Account is our free, safe and secure App for Southern Housing residents living in a home previously managed by Southern Housing Group (SHG).

Your online account puts you in control.  It’s a quick way for you to contact us or access our services.  As one of the largest landlords in the UK, we want to make it as easy as possible for you to get in touch with us.

You can use the Online Account to:

- Book repairs
- Track repairs
- Make payments securely
- Download your rent statement
- Update your household details
- Update your personal details and communication preferences

The Online Account is a quick and easy way to manage your tenancy with us.  Download it today to get started.

View the privacy policy at https://www.southernhousing.org.uk/privacy

Please note: Residents who live in a home previously managed by Optivo won’t be able to use this app. Please visit our website for more details of your online service, MyAccount.

Ratings and reviews

Doesn't work properly at all UPDATE: email sent to support at their email address. NO RESPONSE! Perhaps the app has been abandoned. ANOTHER UPDATE: Tried again and still totally unresponsive. Kept asking me to log in over and over. Couldn't get past that screen. Also, STILL NO RESPONSE from developer about app problems.

Totally useless. Cannot register

Southern Housing Association taken over. But i cant register. Says it will send code to my email within 15 mins, but not got it. (Even check spam)