darren stock
Worse parking app ever. When I try to pay it always fails. When I get the barrier, it then asks me to insert a ticket that I don't have as I was let in automatically. Spend ages contacting staff, who eventually enter a payment amount manually, which I pay and leave. But my session still shows as 'active' on the app, with the clock ticking as if I am still parked at Westfield. I have a friend who currently has 5 active sessions at the same car park! Absolutely useless. Will be deleting my account
3 people found this review helpful
Jamie Hayes
Genuinely could be used as an educational tool for coding students to see exactly how badly made an app can be. Especially since presumably Westfield paid actual money to someone to create something that literally doesn't work. For example takes money but doesn't lift barrier. Even better records entry but makes you pay with card to exit and then leaves the "parking event" open. Presumably forever. Add you drive around the country you're apparently still parking. Who knew!
Oms M
Same experience as all the other 1 stars, this clearly shows NO ONE IN WESTFIELD MANAGEMENT CHAIN CARES! We're simple cash cows forced to pay for parking and they can't even give a service that works, the previous app and parking service was bad, this one is atrocious. Don't know if it's app directly or the database. But I've been forced to pay manually 4 times now when the barriers won't open automatically and then I also get an auto pay charge for the pleasure! Shame on them