Edmond
This app is a joke. The update button doesn't work on any android device, so stop asking people to give the device model!!! It doesn't work at all on Android, regardless of the device. Just fix it already!!! On top of that, the app has no point at all. It's showing a list of old games that never get updated and that's it. No settings for the controller (like button swaps like ANY OTHER CONTROLLER out there), no way to test or calibrate the buttons and the sticks. Absolute rubbish!
36 people found this review helpful
Razer Inc.
September 29, 2021
We regret to hear you're having this issue with the device. Our apologies for the inconvenience you've been through using the app too. We'll raise this concern to the team so we can rectify issues like this. We appreciate your honest feedback though. Feel free to contact us at googleplay.ca@razer.com so that we can work together to figure it out.
Kieran Bentley
Having an awful experience with the razor kishi. When using the controller on Xbox gamepass (cloud) and connect to a party chat via my headset, my friends can hear every putton press and trigger scrape through their headsets. It's almost as if the phone is picking up the sounds internally. Very frustrating. Why is this happening? Razor's customer service is awful. No contact number to have a conversation with anyone to help fix the problem. Gonna give it a few days and then ask for a refund.
9 people found this review helpful
Razer Inc.
October 26, 2020
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at googleplay.ca@razer.com? We'll get you up and running.
Ben Stead
It feels good, although the buttons are all a little more mushy than i'd like. In terms of software I've tried it with a few things: Moonlight: Works apart from the D-Pad which doesn't register at all Steam link: completely crashes it, doesn't work at all GeForce Now: works apart from the D-Pad which doesn't register at all. Xcloud: works fine apart from the D-Pad, doesn't register up
1 person found this review helpful
Hi Ben! Thanks for sharing your feedback here. We appreciate you reaching out and we'd like to check closely into this to see what can be done further to improve your experience with Razer Kishi. Send us an email at googleplay.ca@razer.com with a link to this review for reference.