TELUS Health One

4.4
3.62K reviews
500K+
Downloads
Content rating
PEGI 3
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About this app

• TELUS Health One makes care more accessible, bringing together mental, physical and financial wellbeing and allowing you to receive the support you need when, where, and how you prefer.

• Available on this app, TELUS Health EAP gives you access to 24/7 support for mental health care and for other areas of your personal and professional life, including legal and financial assistance, child and elder care, career services, nutrition services, and more.

• Access a large and diverse network of counselors for mental health appointments virtually, by phone, and in person.

• Leverage a searchable online library of wellbeing content and clinically verified resources.

• Exclusively with TELUS Total Mental Health, receive care plans that suit your unique needs, choose your counselor and get additional guidance from care navigators.

• Feel guided with TELUS Health One. Take a pro-active approach to your wellbeing with fitness challenges. Track your daily steps and exercise sessions with Google Fit to reach your goals and team up with your colleagues to participate in group step challenges.
Updated on
Jul 12, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info, App activity, and App info and performance
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.4
3.57K reviews
A Google user
July 20, 2019
when the app works and loads all info it's good. I have a few gripes with it. there needs to be more search facilities areas other than online shopping do not have any. very slow to load, some of the lists seem to endlessly scroll through showing the same info.. needs a what's new section. I sure Garmin offer was still valid and has suddenly disappeared. I am sure I spotted some random expire dates. some displayed offers don't match what offers are available. feel free to get in touch.. Not sure how to respond properly. I see the improvements thanks made a massive difference. Not had a need to properly investigate other changes.
13 people found this review helpful
Did you find this helpful?
TELUS Health One
July 19, 2019
Hi Liam, thanks for your feedback. We have recently added search to other areas of Perks and are continually improving the user experience of the app. Please email us at support@lifeworks.com so we can assist with the specific offers you were having issues with.
burton
June 7, 2024
I have a Google phone. Telus health app reports consistently fewer steps than what google fit tells it!! (Thousands less!! Yesterday I did about 9500 in google fit but Telus health says 6200!!). There is no alternative for android phones other than google fit!! Their tech support was not helpful (literally a cut and paste email of stuff to try). My employer pays Telus a boatload of money to do our wellness programs and there is a step challenge at work and can't participate properly.
1 person found this review helpful
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TELUS Health One
July 26, 2024
We'd like to understand more about the issue you are having- if you haven't already, please get in touch with us at one.telushealth.com/help so that we can assist.
Bryan Deglow
May 8, 2024
Chat doesn't work and no one to talk to. Doesn't matter if I'm on PC or mobile the chat option never works. How the hell are you supposed to help us if you have no way talking to us. Screw this app and Telus health.
2 people found this review helpful
Did you find this helpful?
TELUS Health One
June 12, 2024
We'd like to understand the issues you are having with our app and website - if you haven't already, please get in touch with us at one.telushealth.com/help so that we can assist.

What's new

Thanks for using TELUS Health One.

This release we've been busy squashing bugs and improving the app.