HKC SecureComm2

HKC Security Ltd

About this app

The HKC SecureComm2 app enables users to easily manage their alarm systems from any location. Receive alert notifications directly to your phone, track alarm events via a detailed log history and depending on your alarm panel, control your gates, lights and heating via the app.

Complete control
With the SecureComm2 app you can remotely arm, unset or partset your alarm system. Plus the audible announcement will confirm when your alarm has been set or unset.

Updated design
A brand new design layout and great new features provide an enhanced user experience.

Biometric login
With the new biometric login feature users can set up face or fingerprint ID meaning there’s no need to enter your user code every time.

Log History
Up to 100 log events are available within the app and users can now filter these events by date, set/unset or alarm event.

Ratings and reviews

There is something wrong with this version on WiFi. The app connects fine using mobile data, but fails to connect on WiFi. The old apps works on the same WiFi without any problems. I wonder if there is a technical documentation somewhere that would list required ports and domains/IP addresses that the app would use (in case pihole/firewall blocks them). As for feedback on the app, nice work. On the other hand if I would have to rank my preferences... functionality and "snappiness" over design.

New app, same problem as the old one. It takes forever to connect or more often than not, won't connect at all. Reading the reviews, it is clearly not an issue with my wifi connection as everyone else is experiencing the same problems. The app is utter rubbish and not worth the subscription fees but I have no choice as this is the company my alarm provider is partnered with. They need to do better.

New system does not connect to arm alarm, keeps given no signal connection. When alarm went of got no notification on app or text to say there had been an entry. One of the reasons for choosing this service is to be able to monitor when not at home. Not impressed at all with the new upgrade. Hopefully this is just a few teething problems that can be fixed.

What’s new

What's New:
• Refreshed HKC branding with updated logo
• Light & Dark theme support (Settings > Theme)
• Auto logout on app minimize (Settings > Login Security)
• Improved error messages for better clarity
• Enhanced accessibility for large fonts & display settings
• UI/UX improvements for a smoother experience
• General performance upgrades and bug fixes