Zach Martinez
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Loved this app. Great way to pass time. After a while of playing and progressing, my game just stopped loading. It stayed on the loading screen stating I was offline when I'm clearly on wifi. Then, I followed all the steps to solve the issue, and nothing worked. I made the mistake of uninstalling and reinstalling to find all of my progress deleted. I had bought a few items in the game, and those are gone. Update: issue fixed. 5 stars.
3 people found this review helpful
AppQuantum
December 2, 2024
Hi! Please get in touch with our support team via game settings (tap the small gear in the corner of the screen and tap «Support») and describe the issues you encountered. We will do everything we can to help!
Kellie Grandstaff
I've spent hours playing this game, multiple iterations of upgrades. This morning, the game WOULD. NOT. LOAD. After about an hour, it finally loaded, but the game had been completely reset. All of my progress was deleted. I contacted support, but haven't heard back yet. I'm honestly so annoyed with having to start over, I don't even want to play anymore.
8 people found this review helpful
AppQuantum
December 1, 2024
Hi! Please get in touch with our support team via game settings (tap the small gear in the corner of the screen and tap «Support») and describe the issues you encountered. We will do everything we can to help!
Aritra Roy
The game keeps displaying "session expired, please restart". I restarted multiple times, nothing solved. I also tried reinstalling but im unable to connect to my Google account linked with the game. I'm unable to restore my previously saved progress even after reinstalling. I've made 2 in game purchases so far and spent on a lot of time in it. I've tried everything- cleared cache, reinstalled, tried different WiFi as well as mobile networks, even tried on different devices. Absolutely nothing
3 people found this review helpful
AppQuantum
December 1, 2024
Hi! Please try the following steps: 1) Connect to WI-FI if you were connected to mobile Internet or vice versa. 2) Restart your device. 3) Clear the game cache in your device settings. Attention, do not clear the game data!