Naturgy Contigo

1.6
7.51K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Naturgy With You is the official APP of Naturgy Mexico. Through Naturgy Contigo, you will be able to carry out the following services more quickly, easily and safely:
- Check your receipt
- Download your receipt in PDF format
- Pay your receipt with Visa and Mastercard cards, with the confidence and security that your transaction will always be protected.
- Pay overdue bills and reconnections
- Sign up for the Electronic Invoice (paperless)
- Domicile the payment of your bill
- Consult the history of receipts and payments
- Simulate your next receipt
With Naturgy Contigo it is easy to manage your account from the comfort of your device.
Updated on
9 May 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.6
7.45K reviews
Richard
29 May 2024
One of the biggest natural gas companies in the world and can't get a simple app to work for us to pay for their subpar service, now I have to get in the car go to a cash machine, get cash go to a store and pay like if it were 1985, what an absolute joke. Update 05/2024 - over and over and over again this app boils me out on how in 2024 unexplicably we do not have a functional and reliable app to pay our little gas bills, what an absolute piss poor gum on the bottom of my shoe company. F-OFF!
7 people found this review helpful
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Naturgy Mexico
7 February 2023
Hola, Richard. Lamento lo sucedido. Por favor, envíanos por mensaje privado de Twitter o Facebook una captura de pantalla de los errores, fecha, hora de la incidencia y sistema operativo de tu celular para levantar un reporte y ayudarte. Puedes revisar otros métodos de pago aquí:https://www.naturgy.com.mx/mx/residencial/servicio_al_cliente. Saludos
Lex
8 December 2022
It used to work somewhat well a couple of months ago, but now it doesn't even open the front page (it's not really an app). Unbelievable that a company like this one has a lack of cutting-edge technology to make service smoother and easier for users.
12 people found this review helpful
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Naturgy Mexico
8 December 2022
Hola, Lex Blue. Lamento que tengas problemas con la app. Por favor, escríbenos un mensaje por redes sociales con una captura de pantalla, fecha y hora del error, sistema operativo de tu celular y especificando cuál fue el problema para que pueda ayudarte con ello. Saludos y buen día.
Bardock Özaru
17 December 2022
I'd used the app without problems, but now when it starts the app show a pop-up message saying: "hay una nueva versión de esta aplicación disponible" and when I try to upload it there's no update available.
12 people found this review helpful
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Naturgy Mexico
19 December 2022
Buenas tardes, gracias por contactarnos. Ya estamos trabajando en resolver la incidencia. Para tu tranquilidad puedes ingresar sin problema a Naturgy Contigo desde su versión web: https://apolo.force.com/NaturgyContigo Para acceder, usa las credenciales que usas con tu celular. Agradezco tu comprensión, estoy para atenderte.

What's new

Trabajamos duro para mejorar constantemente tu experiencia. En esta versión, experimentará correcciones de errores y un rendimiento mejorado de la aplicación.