![](https://play-lh.googleusercontent.com/a-/ALV-UjVe0HRNZkMWuaxDmRSZBWtvWTsz_B-66BG1wUnt6nybYmyYveHO=s32)
Ramachandra P
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All new chatbots are the worst including for this app. There is no option to tell them the problem. We need to select within a set of options. And it will give some redirect link which was not needed in the first place. Also, they have illogical 6 month netflix plan. One option is for 6+router. Another option is 6 months with nothing else . In article it says router or additional one month for netflix, but not on app.Previously a ticket used to be created with comment, now even that is removed.
201 people found this review helpful
Atria Convergence Technologies Ltd
25 March 2024
Hi Ramachandra, This is not the experience we want you to have. Please help us with your ACT account details to look into the issue.
![](https://play-lh.googleusercontent.com/a-/ALV-UjUvoeWpgQTO9rjYPOedL9Yo_on5wBsBhnBxg4pyUuDN6ox7A7SM=s32)
K Muralikrishna
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Don't take act broadband connection. The internet is having issues most of the times and I raised 5/6 tickets within 3 weeks. The only thing technicians are doing to change the modem settings everytime. But the issue is reoccurring. The latency is very high and while doing a video/ audio call, every time the interruption is there.Really frustrated. Most of the times I am using my mobile hotspot during the teams meeting.
Atria Convergence Technologies Ltd
18 May 2024
Hi Muralikrishna, this is not the experience we want you to have. please help us with your ACT account details to look into the issue.
![](https://play-lh.googleusercontent.com/a-/ALV-UjXnnLROT9ZLPbBmfEchoMsbDW0orfeu6XVN4wQk5WEOq3RJ6woL=s32)
Donald Thomas
Don't take act broadband connection. I took 6 months connection and felt like trapped. The internet is having issues most of the times and I raised 5/6 tickets within 3 weeks. The only thing technicians are doing to change the modem settings everytime. But the issue is reoccurring. The latency is very high and while doing a video/ audio call, every time the interruption is there.Really frustrated. Most of the times I am using my mobile hotspot during the teams meeting.
146 people found this review helpful
Atria Convergence Technologies Ltd
13 March 2024
Hi Donald Thomas, This is not the experience we want you to have. Please help us with your registered mobile number or ACT account details to look into the issue and assist you further.