Heliosdendrobium
The appointment reservation is bad. You cannot see if it is okay to choose a specific date and time. So what they do, if they are not available at that time, is they would reschedule you without considering you're avalability during that time. They are basically dictating what time you should be there. And it is annoying. It's better to call them instead of using this app.
Toyota Motor Philippines Corporation
25 May 2024
Dear Heliosdendrobium, we are sorry that you faced an issue. Please send us an email at customerassistance@toyota.com.ph with your username, vehicle details, and a description of the problem to aid us in resolving your issue. We would be delighted to help. Thank you.
Fly Kfam
The app seems half-baked; there are lacking capabilities, especially after-sales and service. App needs a lot of improvement and overhaul. So far, its useful features are booking service appointments and model research.
3 people found this review helpful
Toyota Motor Philippines Corporation
1 April 2024
Dear Fly Kfam, we apologize for the inconvenience. Could you please share your complete concerns with us at customerassistance@toyota.com.ph so that we can get in touch with you and resolve the issue. Also, thank you for the suggestion; we will surely improve our app based on your feedback. We hope we can make your life happier in a tap.
chedar chedar
Cannot login due to already pre.registered. Cannot change password. Every attempt will lead to "This password has been used recently. Please select new password". I tried different combinations even upto 20 characters, but still same error. I send a message on "need help?" Option. Cannot send. Terrible.
6 people found this review helpful
Toyota Motor Philippines Corporation
18 March 2024
Dear chedar chedar, we are pleased to inform you that the issue has been resolved. Kindly try again. If you are still experiencing issues, please email us at customerassistance@toyota.com.ph with your contact information and relevant screenshots. Thank you for using myTOYOTA, and we hope we can make your life better with a tap.