Kelly Conway
I just can't with this game. It glitches. Just when you have gotten all of your ingredients to finish your dish and it gives you the option to collect or extra never press extra! It will take ingredients and points and more away from what you just won and you have to start over. I had to redo a dish TWICE because it glitches. I wrote a note to support and they said well just try again and we will optimize your games. That doesn't really help when you just used all of your power ups!
6 people found this review helpful
Gluon Interactive Ltd.
04 June 2024
Hello, we apologize for any inconvenience caused. Please contact us through the in-game help and provide us with detailed information about the problem you encountered. Our team will promptly assist you in resolving the issue as soon as possible. Thank you for your understanding, and we hope you have a great day!
Misty Briggs
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Love the games and usually pay for the gold pass every couple of weeks. This time, my purchase didn't unlock the rewards like it was supposed to (usually like the first 20 reward levels) and customer services response was "oh well". They won't make it right. Can't get a refund from Google play without losing access to the app, so that's the last purchase I will EVER make on this app. All I wanted was what I actually paid for!!
129 people found this review helpful
Gluon Interactive Ltd.
01 April 2024
Hello, we apologize for any inconvenience you may have experienced. We appreciate your valuable feedback, and we have forwarded it to our developers for prompt action. Thank you for bringing this matter to our attention, and we hope you have a wonderful day!
Knubbins
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I have played this game and loved it for a very long time. Recently there has been a huge problem with the algorithms experienced by several players. Enjoyment has gone downhill extensively and many are leaving I was still enjoying it until recently when two instances on their end time losing all the money I used in an in-app purchase for tickets and being given a substitute for them to mistake due to poor level design costing me a large sum of tickets and a refusal to fix issue. Took money.
37 people found this review helpful
Gluon Interactive Ltd.
01 April 2024
Hello, we apologize for any inconvenience you may have experienced. We appreciate your valuable feedback, and we have forwarded it to our developers for prompt action. Thank you for bringing this matter to our attention, and we hope you have a wonderful day!