![](https://play-lh.googleusercontent.com/a-/ALV-UjUoWmJbCK1Il0UqwkPco2s4Otk3wFNs4YjoLR8nJ3vZIH9ePvZJ=s32)
Yogesh YW
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The game progress is not syncing, every time I open the game it starts from the last save which I played a long time ago, I even tried the upload button in the cloud storage but it doesn't work. Please solve my issue asap! Thanks! : I didn't changed my account or device, and it was connected to my Gmail but it automatically logged out after the recent update, I logged into the same account but it doesn't not sync progress
29 people found this review helpful
Hi,manager! Did you change your device or account?
![](https://play-lh.googleusercontent.com/a/ACg8ocJgppqUhbVrWWYhxSp-zgBgOPVdePzB1Gd-NqiDxyzKnvKqZO8=s32-mo)
Lexa Yoshida
It's frustrating. First 10 levels are great, Untill you run out of money. Than you can buy cash only one time with the gems. Otherwise everything and pets are Cash And Super Expensive ! There are adds but Not for cash. It's difficult to understand things in the game. Even clicking the Tasks it puts you on hold you you haven't unlocked it. Everything looks like thrown up in a hurry. It's slow and confusing. And It's useless to have a pet.
7 people found this review helpful
Thank you very much for your review concerning our game. Manager, Our sponosr in game will give you extra cash! Do you see it?
![](https://play-lh.googleusercontent.com/a/ACg8ocIqLwH_g6e2oqD8_6NMX_AOnVO56Rtj2VCVxzSaguwTOFjHeQ=s32-mo)
my queen taeyeon
actually fun to play. would give 5 stars but: the daily challenges keep resetting itself randomly throughout the day. the progress I made is lost and i have to restart. update: I have emailed you. No response. It's still happening. If it keeps up I'll uninstall as I make no progress in game like this. Also purchased the offline time limit increase which I had for one office. 27€ were taken off but the limit didn't increase for the second office.
27 people found this review helpful
We apologize for the challenges you've been facing in the game. We understand the frustration caused by the daily challenges resetting randomly, resulting in lost progress. Could you please tell us your user id? That would help us fix this quickly. And We apologize for any delay in responding to your email and appreciate your patience.