Leonie D.
4th time I call the help center because I can't validate the activation! Managed once, months later I changed my phone so I had to do the whole process again and now it's not working again. I was told it was all in order now and that I could reinstall the app and do the validation process but nope. Still not working. And of course, you need this to work even of you want to check your card via a PC. Not helpful at all. This is the worst card/bank/account management app ever. Really.
3 people found this review helpful
TopCard Service AG
January 18, 2021
We are very sorry that you had bad experience with our apps. However, we cannot address specific cases through this channel. We therefore ask you to contact our support again. We will be glad to help you.
A Google user
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If I could give it 0 stars I would To sum it up, this app is SO BAD that I will probably change my credit card to a provider that doesn't work with Topcard. Some points : 1. I asked for the registration letter. I open the app, fill in the info (date of birth etc). The app tells me the activation code has been sent (I know, I have it!) but won't let me scan it! So frustrating, I have tried multiple times already. 2. The option to scan your card doesn't work (I gave permission) 3. ...
8 people found this review helpful
TopCard Service AG
March 4, 2019
We regret that you faced difficulties with the application. Please contact our Customer Service at +41-44-828 30 00 so that we can support you.