Kirubel Getachew
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Developers/ the company takes too long to update the app, and throughout that process, the app is basically useless. We can't send money or even be able to check our account. They even take it down from the Play Store for a while. This whole process usually takes them 3 to 5 days. This is very disappointing. It is an improvement from the previous version of the app, but they still have a long way to go to compete with the likes of CBE. Transferring to other banks sometimes doesn't work.
174 people found this review helpful
Mr Sanchez
I have a fitayah account, a type of interest free account, and because their system is unable to process anything for people like me I can't see any of my accounts in the account list on any transaction, although I can see it when performing security actions or checking my balance, as such this app is as useless to me as the previous one. Unbelievable
915 people found this review helpful
Bank of Abyssinia
February 22, 2024
Dear customer, We are sorry for the inconvenience please contact us at 8397 and share as much information as you can. We will investigate your case. Thank you!
Dagim Sisay
Can you please just make it functional. I don't think anyone cares how good it looks if not a single functionality works. Plus it's not even aestheticaly nice. The loading animated icon has white irregular edges because the logo wasn't cut out correctly. The app doesn't work at all. It doesn't even login. It gets stuck on login just showing the logo animation and blames the issue on connectivity. Connectivity is fine and the proof is that this review is posted.
339 people found this review helpful