CarShield

CarShield

About this app

CarShield Mobile is designed for contract holders to be able to view details of their contract through their mobile device. Application includes information for claims, roadside assistance and customer service for when you need it most.

Deductible may apply. See Contract for Rental Car eligibility. CarShield markets vehicle service contracts administered by American Auto Shield, 1597 Cole Blvd #200, Lakewood CO, 80401; FLORIDA License number: W111454. Parts of like kind and quality may be used including remanufactured parts. Coverage not available in California.

Ratings and reviews

When I open the app, nothing shows except a white screen and it stayed white for 2 minutes!!! This has happened every time I've tried to open the app which was today and 3 months ago!!! The current version is installed as well!!! There's something obviously wrong with the app. I've read other users comments about having the same problem. I've had Carsheild for a few years now and fortunately I haven't had to use them except for 1 time with no big issues. Uninstall the app. Use the website.

Fix your account status! It's been showing me that my account is past due even though I always make payments on time. Once, I thought perhaps something happened and my autopay didn't go through, so I ended up paying twice and had to request a refund. I'm not sure why this is taking so long to fix, but I should not have to call in to ensure my account is active.

I needed to change my credit card information. I have tried to call numerous times calling 3 different numbers and I could not get through any of them. I kept receiving a message that you were not taking calls, try back later. So I waited and STILL you did not answer the call. I even tried calling the roadside assistant and STILL no answer. So I ask myself, Maybe this service isn't worth getting involved with. So how can you offer assistance if you never answer the calls?

What’s new

Bug fixes and improvements.