DOKU e-Wallet

PT. Nusa Satu Inti Artha (DOKU)

About this app

DOKU e-Wallet, a digital wallet service that helps anyone save money, make online and offline payments SAFELY, anytime and anywhere easily. You can also pay various monthly bills, buy credit and transfer balances to fellow DOKU e-Wallet users, all in the palm of your hand.

You can use DOKU e-Wallet at leading online stores such as AlfaOnline, AliExpress, Citilink, KAI, pay First Media subscriptions, buy credit on all operators, pay motorbike installments, withdraw cash and many more.

DOKU e-Wallet – SAFE Digital Wallet
• Your personal data will not be displayed, so you are safely protected every time you make a transaction
• Equipped with PASSWORD & PIN
• Your transaction reports can be viewed online and in real time
DOKU e-Wallet – EASY service
• You can register via mobile apps
• Those of you who don't have a bank account or credit card can still shop online
• Balance top up network spread everywhere: ATM and Internet banking ATM Bersama, Prima and Alto networks, Alfamart, Alfamidi, Alfa Express, DAN+DAN and Lawson outlets

Download, register and activate your DOKU e-Wallet now. Don't forget to top up your balance at the nearest top up network and enjoy SAFE and EASY online and offline transactions.
DOKU e-Wallet is supported by customer service that is ready 24 hours and 7 days a week
For complete information, contact our Customer Care at:

Tel: [phone]
Email: [e-mail]
Web: https://help.doku.com/id/support/home

Ratings and reviews

I've been trying to upgrade my account to premium all day and the document verification keeps failing me at the last step no matter what i try, i tried contacting support and they keep saying "make sure the photo is lit and clear" it is lit and clear but no matter what i try the app still refuses to verify my documents

My account locked, and the unlock account feature is useless. Edit : I can use my DOKU account again after they responded my request by email. But, that's some long way to go for just unlocking an account feature. The official website is not accessible. Do you intend to trust your balance to an app that the site is not accessible and unlocking method by email when the email is not a bot? And one more thing, the app itself is not stable, I found some blank screen and some freeze inside the app.

This is the most rambling payment application I've ever seen. I ended up using this app since I need to pay some course on udemy, which not (yet) provided by your competitors, and I can't seem to top-up my wallet. I've followed a worst written user guide ever, (can't even put that long ID into clipboard) that I have to manually type-in, and... and the all provided accounts and numbers (tried all those) are invalid from my mobile banking app, it's a total waste of time. Not to mention of how many time this app asks for password. The web version even worse, keeps telling me "Invalid email or password", seriously? Your app doesn't seem ready to go live. Also, what's it to you demanding both ID number and "KK"? You're going to provide payment service or mining user's data?

What’s new

Bug fixing & security improvement