Austin
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Absolute trash app My response: I consistently rate in the 800-850 category. The reason I say this app is trash is because it doesn't work as well as it needs to. I've gotten 2 events for the same turn before, I get "phone manipulation" for using the flex app while my van is parked. Furthermore, this app discourages safe driving in some situations. If you press the break too hard your score goes down, so better to blow through the yellow light than to stop safely, albeit hard.
39 people found this review helpful
eDriving, LLC
February 4, 2022
Thanks for the feedback. We implore you to take your driving responsibilities seriously and encourage you to continue working to eliminate risky behaviors such as those noted in your review and those specifically identified by Mentor including rapid acceleration, harsh braking, harsh cornering, distraction, and speeding.
A Google user
As others have mentioned, the scoring needs a major fix as the app reduces your score for false penalties. As a software engineer, I understand much of why they do this, but in practicality (on the road) is different from theory (behind a computer monitor). For instance, backing up is a feature, not a safety hazard. It becomes a safety hazard when one isn't paying attention while reversing. This app needs improvement before it can help drivers improve.
143 people found this review helpful
Melissa Osteen
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In looking at all the "data" collected from user reviews, out of the 11 listed, three are in the year 2021. Comparing to the"data" collected from the endless feed of "negative" reviews vs the 11 "positive" reviews, it's plain to see that when it comes to the developers actually fixing this flawed app, they would much rather blame the driver. Good luck out there, guys! Drive safely, and remember NOT to run the mentor app on the same device as the flex app, and that should help improve your score
67 people found this review helpful
eDriving, LLC
November 24, 2021
Thanks for the feedback. We implore you to take your driving responsibilities seriously and encourage you to continue working to eliminate risky behaviors such as those noted in your review and those specifically identified by Mentor including rapid acceleration, harsh braking, harsh cornering, distraction, and speeding.