Deviate Taco
The app, for the most part, works really well. There are only a few nitpicky things. First, whenever clicking on equipment for scanning I am asked to re-confirm the last 4 numbers for a bait station. This gets extremely repetitive when I am doing 75 bait stations at a time. Secondly, the app, very rarely, will show the wrong info when I've selected a place on the map portion. So I think I am heading to one account and end up heading to another account entirely.
Taylor Brown
This App is OK at best. The automated "Check-in" every single time you need to look at a customer card is ridiculous. Not enough information on the home page referring to the customer. Does not tell you what subscription you're doing until you click the customer, click "NO" on the check in, then scroll down on the info. THE GEOCODES ARE ALL IN THE ALLEYs of the houses and don't seem to save when you change it. If you click the back button while adding products, it will completely back you.
1 person found this review helpful
Brian Grohe
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***Edit*** Found out this app is allowing 3rd party companies to collect your data! Just an absolute garbage app! I have a brand new phone, I mean this thing isn't even a month old. It was a $1,200 top-of-the-line phone. This app still crashes on me 20 times a day, and that's not an exaggeration. Sometimes it'll crash on me 6 times in one appointment just trying to take a couple photos. All the other apps requiring data will be running fine, yet for some reason FieldRoutes all the time is tellin
7 people found this review helpful
Field Service Holdings, LLC
September 25, 2023
We’re sorry to hear that you’re having issues with the app, Brian. Our desire is to help customers succeed—not stand in the way of completing jobs. We’ve already forwarded this review to both your Success Manager and our Support department. You can also reach out to our Support team at 1.888.997.5546 so we can work through this together.