Addison Lee: Taxis & Couriers

Addison Lee

About this app

Experience everyday luxury with Addison Lee! Book one of our taxis, minicabs, or couriers whenever you need them, whether it's on-demand or up to twelve months in advance. Choose from our eco-friendly electric vehicles or iconic black cabs to suit any occasion.



Download Our Taxi App and Request a Ride with Addison Lee!



Over 7500 Vehicles, Including: Taxis, Minicabs, People Carriers, Accessible Vehicles, Courier Services and Executive Vehicles



On-demand: taxis in under 10 minutes in central London



London's most sustainable taxi and minicab company



Prebook up-to-12 months in advance



Airport rides with flight tracking



Business & personal accounts



We deliver parcels too with London's largest same-day courier fleet



24/7 Customer Support





Addison Lee: London's Premium Taxi App



We Guarantee:



Service: Whether you prioritise style, space, accessibility, or affordability, Addison Lee helps you find the perfect solution for your needs, whether you’re requesting a ride for one or need a parcel couriered.



Safety: Your safety is paramount. Unmatched driver safety standards and co-designed driver training in partnership with UN Women.



Business Accounts: Seamlessly manage corporate travel with flexible invoicing and priority services.



Licensed; by Transport for London: The only large operator in London with a full 5-year license.



Customer satisfaction: with a Trust pilot score of 4.2



Driver Ratings: Review and rate drivers in the app.







The boring stuff....



By downloading the App from this website or clicking on the "Accept" button below you agree to Addison Lee’s Terms of Trading (the “Terms”) which can be found at http://www.addisonlee.com/terms being incorporated in and forming part of all contracts for the provision of Services. The Terms include, in particular, a privacy policy and limitations on liability.

Ratings and reviews

Once again the app isn't working! Recently updated and now it's not showing when drivers have picked up the job, I'm only getting text notifications which I can follow the link sent online. The app still sayinf "upcoming" on the job but my daughter has already been picked up. Not great for safety aspect as my daughter is disabled and has the app on her phone as well but the telephone number is registered to me so she can't see anything happening unless I keep sending her screenshot updates.

I had to use Addison Lee's Courier service (#946861) to bring the items from Ikea. The fare was £39.6, but after three days, they tried to charge me extra £5 without any notice. Which logistics company on this planet charges extra fares three days after finishing the journey without any explanation? To make things worse, I had to put up with a rude courier driver call to me "WHERE ARE YOU? COME TO THE BLOODY CAR." I have never heard a swearing word from the courier driver in my life.

This app is pretty good. It doesn't allow auto fill, which took me a little time to work out. I assume it's a safety feature. Worked fine as long as I manually typed everything in. Hopefully, my cab will come on time tomorrow. Edit: My cab was on time. Great driver, clean and smart car. Their pet friendly vehicles are so important to me, and I've never had a problem when I book a pet friendly car. Updated from 4 to 5 star.

What's new

Thanks for using Addison Lee. We update our app regularly to improve your Addison Lee experience and services.
Here’s a summary of what has changed in version 8.30:

Bug fixes and internal improvements

Any questions? Tap Support in the app menu to explore our most frequently asked questions, or contact our 24/7 UK based customer support team.