Brad Gooding
In the pasr 2 yrs, not once have I been able to complete a task on this app, whether it updating drivers, obtaining copy of currency or other, constantly get Oops somethingwent wrong or we cant load your policies right now. Absolutely useless when they are pushing customers from calling them to using these apps and online.
1 person found this review helpful
Insurance Australia Group
May 7, 2024
Hi there, This doesn't seem right. We understand this would be frustrating and want to take a closer look at this for you. We'll need some more details to be able to investigate. Could you please send us a message over at http://go.nrma.com.au/social-team-chat so we can connect and to help resolve this issue promptly. Thanks. ~Sylv
Adel Firth-Mason
I cannot log in and each time it says it will send me an email to set a new password, it never arrives. If I try to start a new account, it says I already have one and will send me an email to log back in. That is email arrives but then again I can't get an email to do a new password. Very frustrating!
Insurance Australia Group
May 7, 2024
We'd be happy to take a look into this for you, and help be able to log into your account. Please contact us at http://go.nrma.com.au/social-team-chat so that our team can look into the issue further and resolve it. Hope to hear from you soon. Thanks. ~Sylv