B
- Flag inappropriate
- Show review history
I was hoping that my last review would have fixed the issues and they have NOT! My refrigerator, wine cooler and freezer are set to US units, Fahrenheit yet the app shows the temp settings in Celsius. So there is no way to coordinate between the mobile app and the control panel on the units. Also the previous app for the wine cooler allowed the user to turn on and off the presentation light and adjust the dimming. This app fails to provide that feature.
Liebherr Hausgeräte GmbH
January 25, 2022
Hello B Mendez, we are aware of the Fahrenheit issue and will fix it soon. The light adjustment function is already planned in our timeline. Best regards from the SmartDevice team.
Jan Kmiecik
It just doesn't work. I've installed/uninstalled several times. I've tried accepting/not accepting cookies. I've tried allowing/disallowing the app to know the location. The app will connect to my fridge, but it then fails when it tries to access any local WiFi networks. The developer email doesn't accept emails unless a specific code is entered in the subject line, and within the body of the text. All in all thoroughly disillusioned with Liebherr.
3 people found this review helpful
Liebherr Hausgeräte GmbH
May 2, 2022
Hello Jan Kmiecik, we would like to apologize for the inconvenience caused. In order to be able to examine the case more closely, please contact our cusomter service lgb.refrigeration@liebherr.com. We will also check our provided mail address. Best regards from the SmartDevice team.
Kyriakos Kontakos
- Flag inappropriate
- Show review history
I own a Liebherr fridge and after the email I received, I was happy to update the old app with this new version, but it didn't add anything new. Just rearranged the same stuff.. I would expect more functionality from the app. It does show current temperatures and you can change those and turn of/off the super cool/frost functions. But it doesn't allow you to adjust anything else. And it doesn't display the status of the doors. For example, you receive notification for open doors but you cannot set the time delay for the alarm. The delay is so small that it's easily triggerered when you load the fridge with the groceries or even by checking the fridge to get something to eat.I get alarms daily for no reason and they don't even fade out when the door closes. It should tell you for how long the door was open, or at least if it is closed now. Also, a log/graph of the temperatures would be nice to have, for a period of the last days at least, in order to be abe to check if there was any food critical temperature drop during your absence. I would also expect to have some way to set a temperature low point where a notification alarm would be triggered to inform you on the app. Notification for return of power, after a power outage?
6 people found this review helpful
Liebherr Hausgeräte GmbH
December 17, 2021
Hello, thank you very much for your feedback. We are already working on new features but are also glad to receive your suggestions for improvement. We will take all your ideas with us and discuss them in our team. Best regards form the SmartDevice team.