
A Google user
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Countries: I would really appreciate it if there was a U.K. or U.S.A option since even if I select the language English, there are plenty of things I can't read since it's in a different language. Not to mention, pretty much all of things on the description of the app are written in English, so it can be a bit misleading. All in all, I would really like it if there was a U.S.A or U.K. option or if you completely translate the words and tabs. Thank you.
58 people found this review helpful
Ookbee U Co., Ltd.
August 30, 2019
Dear Idk
Thank you for your suggestion. The team will be used to develop the system further. And for convenience Quick to report problems and suggestions. You users can contact the team at e-mail. Joylada@ookbee.com

A Google user
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I love this app, its so amazing! Im so excited to share this to my friends but the problem is that there is no content of US or any countries that speaks in English. It would be great if you added some countries that usually speaks English, so that the international people can use this app and enjoy creating and reading each other's stories. Anyway that's the only problem that i have to speak of, still i give this app a 5 star rates :) i hope you added one.
115 people found this review helpful
Ookbee U Co., Ltd.
September 16, 2019
Dear Choi Mareen
Thank you for using the joylada application for quick and easy reporting of problems and suggestions. Can contact the team at e-mail Joylada@ookbee.com

Shinzi Yoki
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I am very disappointed. I have been using this app for 5 years and lost my data. After the update, everything changed to Thai language only, and I also lost all the story data that I had scanned and purchased.Additionally, the server is now only the Thailand server, which makes all the stories in the search results appear in Thai. Please provide a solution on how to recover the lost data and add servers from other countries.
7 people found this review helpful
Ookbee U Co., Ltd.
October 9, 2024
Thank you for reaching out, due to the closure of Joylada Indonesia server. As for the chapter you've already brought (either with coins or candy) will be found in your 'Purchased' section [At Joylada Application's Homepage select novel page with book icon (the second icon on the bottom) > My Library (the first icon on the top right) > Purchased]