Basheer Adam
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I love the new commission upgrade and Fairmoney customer service especially the phone call and WhatsApp guys you guys are really doing great, my issue is with your transactions, on the application, when you click on pos transactions all transactions appears , when you click on wallet funding, all transactions appears, when you click on every option all transactions appears similarly in the next upgrade, kindly include option to see pending transaction, delayed transfer too pls help fix these 👍
10 people found this review helpful
Dear Basheer,
Thank you for this amazing rating and also for choosing our services! We truly appreciate your patronage. Please reach out to us via WhatsApp at 09083841742, clearly stating your concerns to enable us to further review and proffer a resolution.
GABRIEL AYOOLA
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Too bad, after uploading utility bill for proof of address the account became non-useable . Support failed fantastically, to either relate or respond appropriately. I eventually got across to customer care rep on phone, i was redirected to send mail to the same support i was communicating with via same phone registered on the account, aren't calls and mails mode of communication what's the redirection about? Being calm I have called severally and sent mails to no avail
6 people found this review helpful
Dear GABRIEL,
We apologize for any inconvenience you may have experienced on the application. Please reach out to us via WhatsApp at 09083841742 or email us on business@fairmoney.io, providing your username and registered phone number for further assistance.