
Drew Marina
The app/ card do not work on half the buses. On some buses, even with sufficient money in my account, the reader will say "CT MOB APP DECLINED" or that there was a reader error. Bus drivers have repeatedly told me that I need to call the CT Transit service and I have. The issue is with specific bus' software, not my account or my phone or my card. Not an ideal payment app when you can't actually pay half the time. Very inconvenient.
11 people found this review helpful

A Google user
I have used the app since day 1 and never had an issue til yesterday. The app won't pull up the QR code to pay and it's been like this for a full day. No notification or anything about how that they are working on fixing it, or to use the card. Luckily I had bus drivers that let me on, otherwise I'd be stranded. Hopefully DOT understands that reliability is the number one priority, since I use this app to get to work everyday. And if something goes wrong, let me know about it in advance.
9 people found this review helpful

danbopes (Danbopes)
Just don't download this app: Trust me, it's not worth it. Not only will this disable the insanely fast goctcard that you can literally tap, you have to spend minutes on the bus trying to get the barcode to scan from your phone, instead of them simply using NFC. Truly baffling how bad this app is, have to screenshot my app, and actually shrink down the barcode so that the readers can read it.
32 people found this review helpful